Ordering from us
There are
other ways to contact us with your order, but using the form below is best.
Complete mountain bikes are available in UK & much of Europe and North America, and Australia. They arrive assembled,
other than requiring the installation of front wheel, bar/stem and
adjustment of the headset.
If you're not pre-ordering, you should hit the
"ORDER AND PAY"
button at the end of the form, which will send us the
order, and allow you to pay us promptly and securely by card
via Sagepay. Please note that you need your card to be 3D Secure
(the Verified by Visa service or equivalent for your card) in order to
complete the Sagepay security checks and pay for your Cotic.
For those of you who want to speak to us about your order before
paying, or wish to pay by cheque or bank transfer, or are pre-ordering
something not yet in stock, hit the
"PLACE PROVISIONAL ORDER" button,
and you'll then be contacted by either Cy or Paul to confirm costs and
arrange payment and delivery.
For countries we don't deliver complete bikes to, you can
order a frameset from us direct and complete the build yourself.
Frames currently dispatched within 3 weeks (if frame in stock).
Please note, current build time for bikes is up to 4 weeks if frame and parts are in stock.
If we are out of stock of a component due to suppliers not being able to deliver at the moment, we may look to fit a substitute and we will be in touch to agree this with you.
International customers... we welcome you placing orders to reserve your frame or bike (and we advise doing so, to not miss out). All orders and deposits are refundable up to the point of sending the item so there's no risk in getting in the queue for a Cotic.
EU Customers - Our frames and complete bikes will now attract import duty, you should expect to pay this on delivery. You will no longer pay UK VAT on your order when placing it with Cotic, but you will have to pay the tariff, handling fee and VAT in your country when it arrives.
Full new rules CLICK HERE
We reserve the right to cancel or change orders as necessary. Thanks.