Ordering from us

There are other ways to contact us with your order, but using the form below is best.

If you're not pre-ordering, you should hit the "ORDER AND PAY" button at the end of the form, which will send us the order, and allow you to pay us promptly and securely by card via Sagepay. Please note that you need your card to be 3D Secure (the Verified by Visa service or equivalent for your card) in order to complete the Sagepay security checks and pay for your Cotic.

The "PLACE PROVISIONAL ORDER" button is for those of you who want to speak to us about your order before paying, or wish to pay by cheque or bank transfer, or are pre-ordering something not yet in stock.

We normally dispatch every Wednesday, for orders which can be completed before midday on Tuesday.

Deliveries are normally Friday (UK) or early the following week (International).

Frames currently dispatched within four weeks (if frame in stock).

Please note, current build time for bikes is eight weeks if frame and parts are in stock.

If we are out of stock of a component due to suppliers not being able to deliver at the moment, we may look to fit a substitute and we will be in touch to agree this with you.

International customers...we still welcome you placing orders to reserve your frame or bike (and we advise doing so, to not miss out). All orders and deposits are refundable up to the point of sending the item so there's no risk in getting in the queue for a Cotic.

EU Customers - Our Taiwan made frames and all complete bikes will now attract import duty. You will no longer pay UK VAT on your order when placing it with Cotic, but you will have to pay the tariff, handling fee and VAT in your country when it arrives. We are currently experiencing longer than normal transit times into the EU.

Northern Ireland Customers - We are now shipping to NI again.

Full new rules CLICK HERE

We reserve the right to cancel or change orders as necessary. Thanks.

Most recent Soul 275 stock information:

Soul 275:
Stock info not available.

(In the UK, & after a Soul 275 complete bike? Then click here.)

includes Hope seat QR, chainstay protector and UK mainland delivery

framesets available worldwide, bikes available direct in UK and select European countries

Black Hope seat post clamp included, colour upgrades available

direct price only

headset prices include fitting

bottom bracket prices include fitting

Convert your rear hub for use in Boost 148 frame

stems are for 31.8mm bars

bars are 31.8mm

fits Soul, Solaris, >X<, Escapade and BFe QR frames with removable hangers

pedals not included, if you ride flats we can help

Cotic branded mudguards, made for us by 35 Bikes

made by Restrap, for Cotic

stick a little something on your frame to protect it

fancy something to wear, or hold your drink?

please contact us for prices for all non-UK addresses

NOTE: Factory Collection is currently suspended for new orders

click for our terms and conditions

IMPORTANT - New banking security regulations mean higher card security. Please fill in card payment details manually (not from securely saved details on your device), and make sure you have the extra security details enabled. This is usually a mobile phone number with your account to allow the bank to text you a one time code, or fingerprint security on a banking app. This is all new from 16th September 2019. If you still have trouble, fear not! Your order will be saved, and stock reserved for you, and we will be in touch to make your new Cotic happen.


Cy, Paul, and the Cotic team

Our Warranty